This policy explains what we do with the personal information you give us when you request a cash offer on your property. We are Cymru Property Cash Buyers, and we are the data controller for the information described here.
What we collect
When you complete the offer form or call us, we collect:
- Your name
- Your phone number
- The postcode or address of the property
- Any details you choose to tell us about the property or your circumstances
We do not collect payment details through this website.
Why we use it, and our lawful basis
We use your details to contact you about the property, to prepare and discuss a cash offer, and to progress a purchase if you decide to go ahead. Our lawful basis is legitimate interests — responding to an enquiry you have made — and, where a sale proceeds, performance of a contract.
We will not add you to a marketing list or send you unrelated promotions without asking you first.
Who we share it with
We share your information only where it is necessary to do so:
- Netlify, which hosts this website and processes form submissions on our behalf
- Google, which provides our business email
- Solicitors and surveyors, if you accept an offer and a purchase proceeds
We do not sell your details to third parties or pass them to other property buyers.
How long we keep it
If you do not proceed with a sale, we keep your enquiry for up to 12 months and then delete it. If a purchase completes, we keep the associated records for six years, as required for tax and legal purposes.
Your rights
Under UK data protection law you have the right to ask us for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, and to withdraw consent where consent is our basis for processing. To exercise any of these, email info@cymrucashbuyers.co.uk.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Cookies
This website does not set advertising or analytics cookies. If we add analytics or advertising tracking in future, we will update this policy and ask for your consent first.
Contact
Cymru Property Cash Buyers
Email: info@cymrucashbuyers.co.uk
Phone: 029 2011 8584